We argue that over time, even strong vendor performance can become routine. And the question begs ~ how do we know, truly, what is being missed. Saying the quiet part out loud is not a bad thing. It paves the way for rebirth, revision, and reclamation of dollars unnecessary leakage.

Today, more than ever, technology affords us with precision to be surgical, innovative, expeditious and better. So what's it going to be - continue with the routine or deepen the oversight? We've got the tools to help you transform things, tight and right."